Terms and conditions:
 
 
Please ensure your address is given in English as the postal service cannot type Japanese writing.
 
Payment is to be by PayPal only as they convert international currency for a small fee and also provide me with your verified delivery address. 
 
I normally post the same, or following day on week days i.e. Monday to Friday and advise once sent.

There is typically 10 of each item in stock, ready for immediate posting. However, some weekends, i can exhaust all stocks and it could take a week to 3D print another batch of 20 as they take around 2 hours each to print.

Maybe once or twice a year, it maybe necessary to replace an extruder, worn out part and repair or maintain the 3D printer, which could cause a small delay whilst i wait for new components to arrive.

Any orders placed durng this period will be advised by email.
 
If i am only awaiting new filament, micro fibre cloths etc, then this normally only adds a 3 to 5 day wait.

My favourite colour for 3D printing both cleaning frames is yellow and I buy 60 yellow cloths at a time too, but I reserve the right to change filament and / or the cloth to another colour if there are long delays in the supply chain, or if the price to obtain these items rises significantly. I feel my brand is the yellow version and cannot foresee a change in colour, but have to protect my self that it could happen.
 
All Items are sent with proof of posting only, via UK Royal Mail which includes a nominal £20 insurance cover against loss and damage. As most orders are one or two cleaners, this should be satisfactory for the average order. International tracking with signature and insurance can be done at optional extra cost and is recommended for larger orders as the compensation cover on standard international postage is only £20 as mentioned above.
 
At checkout, before committing, select your destination to acquire a postal cost for your region and choose whether you want the higher value optional insurance to cover the value of your purchase.

I am not responsible for any import duties / charges or fees and I find that 2 cleaners with a customs declaration of a total £20 gift value generally escape a customs charge. This thresh hold may be different for different countries based on the value of the imported items. I am only basing this on my own experience where I import into my country from international non European countries.
 
However : when sending using the tracked and signed with insurance, the postal service ask me the value of the items that I am sending and they declare it on my customs declaration form, which is more likely to attract customs import charges / fees etc, due to the higher value and also depends on the laws of the destination country.
 
The UK Royal Mail's definition of a lost parcel is 20 days after the delivery due date (not the despatched date) and I cannot make a claim for loss until that time has passed.
 
If damaged on arrival however, please inform me immediately and provide photo graphic evidence of the damaged item AND the packaging material to assist me making a claim on your behalf as there may be a time limit. You must retain the item and packaging in case it is required for inspection or needing additional photographic evidence. Damage is extremely unlikely as the frames are very sturdy and the packaging box is quite stiff cardboard to resist crushing and there hasn't been any claims to date, but i have to tell you what to do in the unlikely event.
 
Please be patient, your customs may have large amount of packages to process, causing delays on items being released for delivery. Europe is typically 3 to 5 days, rest of world could take longer and as an example, when I order from China, it can take 3 weeks for goods to arrive at my destination and items can only be regarded as lost 20 days after the due date, not the posting date.

Best regards
 
Richard